Privacy Policy
Last updated: July 2026
This Privacy Policy explains how personal information submitted through this website is collected, used, disclosed, and protected. It applies to this website only and should be read together with our Terms of Use.
1.Who we are
This website is operated by Evan Gamkrelidze, a sales agent with Raine & Horne Mosman ("we", "us", "our"). This is not the official website of Raine & Horne Technology Pty Limited or any Raine & Horne franchise entity.
2.Personal information we collect
We collect the following personal information when you interact with this website:
| Information | When it's collected |
|---|---|
| Name | When you submit the enquiry form |
| Email address | When you submit the enquiry form |
| Phone number | When you submit the enquiry form, if provided |
| Message content | Whatever you choose to include in the enquiry form |
| General usage data | Automatically, via analytics (see clause 7) |
3.How we collect it
We collect personal information directly from you when you voluntarily submit it through the enquiry form on this website. We do not collect personal information from third parties for the purposes of this website.
4.How we use your information
We use the personal information you provide to:
- respond to your enquiry regarding buying, selling, leasing, or obtaining an appraisal;
- maintain a record of your enquiry in our client management system for follow-up; and
- comply with any legal or regulatory obligations that apply to us as a licensed real estate agent.
We do not use your personal information for any purpose other than those listed above without your consent, and we do not sell or rent your personal information to third parties.
5.Disclosure to third parties
We disclose personal information collected through this website to the following third-party service providers, solely to enable them to provide the services described:
| Provider | Purpose |
|---|---|
| Supabase | Secure storage of enquiry and listing data |
| EmailJS | Sending email notifications when an enquiry is submitted |
| Google Analytics | Anonymous website usage statistics |
| Vercel | Website hosting and anonymous usage statistics |
Each provider processes information in accordance with its own privacy policy and may be located outside Australia (see clause 6).
6.Overseas storage and disclosure
Some of the third-party service providers listed in clause 5 may store or process information on servers located outside Australia. By submitting your information through this website, you acknowledge that it may be transferred to, and stored in, a jurisdiction other than Australia, which may not have equivalent privacy protections to those under Australian law.
Analytics providers
- Google Analytics — privacy policy
- Vercel — privacy policy
7.Cookies and analytics
This website uses cookies via Google Analytics and Vercel Analytics to collect general, non-identifying information about how visitors use the website, such as pages viewed and approximate geographic region. This information does not identify you personally. You can disable cookies at any time through your browser settings; doing so will not affect your ability to browse this website or submit an enquiry.
8.Data security
We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, including the use of access-controlled database infrastructure. However, no method of transmission over the internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security of information you transmit to us.
9.Data retention
We retain personal information collected through this website for as long as necessary to respond to your enquiry and maintain an accurate client record, or as required by law, whichever is longer.
10.Access and correction
You may request access to, or correction of, any personal information we hold about you by contacting us using the details in clause 13. We will respond to reasonable requests within a reasonable timeframe.
11.Complaints
If you have a concern about how your personal information has been handled, please contact us in the first instance using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
12.Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "last updated" date at the top of this page reflects the most recent revision.
13.Contact
For any privacy-related questions or requests, contact Evan Gamkrelidze via the phone number or enquiry form published on this website.